Reporting To: Spa Manager
Salary: £11.50 per hour
Hours: 40 hours over 7 day period
Main Purpose Of The Job:
- Consistently performing all Spa Treatments as per product and Spa Training.
- Providing exceptional, memorable guest service at all times.
- Maintaining the cleanliness and health and safety of the workplace.
- Up-selling Spa treatments and products.
- Meeting and greeting clients to the Spa.
- Making bookings and taking payments and answering the telephone
- Assist with questions relating to Spa products and services.
Skills & Experience:
- NVQ level 3 Qualified in Beauty therapy or equivalent
- The ability to deliver exceptional treatment skills and 5*customer service
- A confident, friendly and caring personality.
- Experience in aromatherapy, Hot Stones, Indian head, facials, manicure & pedicure & gel application
- Good communication skills
- Impeccable standards of personal presentation
- Be able to work as a team member and individually.
- Be responsible for maintaining hygiene and follow health and safety procedures
- Willing to learn new treatments and follow set spa policy and procedures.
- Having your own reliable transport is essential.
Rewards & Benefits:
- Commission on retail sales.
- Ongoing Training.
- Free onsite parking. Meals on duty.
- Free use of facilities.
- Discounted family/friends’ membership.
- Discounted food & stays.
To apply for this send your cv to: spamanager@riversidespaquymill.com
Hours: Full Time
Reporting To: Corporate Development Manager
Working Pattern: Monday to Sunday, on rota basis, 5 days out of 7. Must be available to work evenings and weekends.
Salary Range: £11.50 p/h
The Position:
As a Leisure Professional, you will work as part of a team to ensure the smooth running of the Health & Fitness Club and provide an exceptional service to our guests and members. You will work across the club performing a variety of tasks – from reception duties to pool/equipment testing, to ensuring the cleanliness of the club. You’ll bring enthusiasm and strong team working spirit to the role. You will need to have a professional attitude and be highly motivated with great attention to detail.
You will be available to work 40 hours per week, Monday – Sunday on a rota basis working 5 days out of 7.
About You:
- You are passionate about providing an exceptional guest service
- You have a keen interest in a fitness environment
- You may be qualified in Fitness Instruction (Level 2 / 3) – desirable
- You are honest and reliable
- You take pride in your work
- You are confident to communicate with guests and colleagues
- You have strong time management skills
Rewards & Benefits:
- Commission on retail sales.
- Ongoing Training.
- Free onsite parking. Meals on duty.
- Free use of facilities.
- Discounted family/friends’ membership.
- Discounted food & stays.
To apply for this send your cv to: spamanager@riversidespaquymill.com
Hours: 40 hours over a 7 day week
Reporting To: Corporate Development Manager
Salary: £11.50 p/h depending on age
Main Purpose of Job:
- Consistently interacting with fellow colleagues.
- Working with chemicals and cleaning equipment.
- Maintaining cleanliness, health and safety of the workplace.
- Cleaning the open plan changing rooms, toilets, showers, gym, and general areas of Riverside Spa.
- To empty the rubbish bins and keep the cleaning supplies stocked.
- Daily tasks will include scrubbing, mopping, hoovering, and dusting the Riverside Spa.
- To have interpersonal skills with a strong work effort, efficient time management skills and a positive can-do attitude.
Key Skills & Experience:
- The ability to deliver exceptional cleaning and 5*customer service.
- A confident, friendly and caring personality.
- Good communication skills.
- Impeccable standards of personal presentation.
- Be able to work as a team member and individually.
- Be responsible for maintaining hygiene and follow health and safety procedures.
- To be punctual, responsible and have a flexible approach to the work at hand.
- Having your own reliable transport to Riverside Spa at Quy Mill is essential.
Rewards & Benefits:
- Discounted family and friends’ membership.
- Personal staff discount to the Hotel and Spa.
- Ongoing Training (e.g., Health and Safety training).
- Free on-site parking.
- Meals on duty.
- Free use of facilities.
To apply for this send your cv to: spamanager@riversidespaquymill.com
Hours: 40 hours over a 7 day week
Reporting To: Corporate Development Manager
Salary: £11.50 p/h depending on age
Main Purpose of Job:
- Consistently interacting with fellow colleagues.
- To exhibit a warm and friendly welcome.
- Handle all reception and front desk duties, including check-ins/outs and enquiries.
- Handle incoming calls, and coordinate guest reservations.
- Collaborate with other departments to ensure seamless operations and guest satisfaction.
- Handle guest concerns and complaints.
- Uphold confidentiality and discretion whilst handling guest information and transactions.
Key Skills & Experience:
- A confident, friendly, and caring personality.
- Good communication skills.
- Impeccable standards of personal presentation.
- Be able to work as a team member and individually.
- Be responsible for maintaining hygiene and follow health and safety procedures.
- To be punctual, responsible and have a flexible approach to the work at hand.
- Excellent customer service skills.
- Strong interpersonal skills.
- To be organised and able to multitask and handle a fast-paced environment.
- Problem solving and decision-making skills.
- Order stock when required.
- Stocktake for all retail products.
- Answering the telephone, making reservations, and taking payment.
- Ensuring the reception area is tidy.
- Having your own reliable transport to Riverside Spa at Quy Mill is essential.
Rewards & Benefits:
- Discounted family and friends’ membership.
- Personal staff discount at the Hotel and Riverside Spa.
- Ongoing Training (e.g., Health and Safety training).
- Free on-site parking.
- Meals on duty.
- Free use of facilities.
- Positive and inclusive work environment.
- Commission on membership and retail sales.
To apply for this send your cv to: spamanager@riversidespaquymill.com