Who We Are
We are the data controller responsible for your personal data. This means we decide how and why your personal data is processed.
If you have any questions about this policy or how we handle your data, you can contact us at: Quy Mill Hotel & Spa reception@cambridgequymill.co.uk
We may collect and process the following categories of personal data:
Some of this information may be classified as special category personal data under UK GDPR.
We only process your personal data where we have a lawful basis to do so. These include:
Special category data is processed only where necessary and with appropriate safeguards, including your explicit consent where required.
We may use your name and contact details to send you marketing communications that we believe may be of interest to you.
You have the right to opt out of marketing at any time by using the unsubscribe option included in our communications or by contacting us directly. Opt-out requests will be processed as soon as possible and no later than one month from receipt
We may share your personal data with trusted third parties, including:
All third parties are required to process your data securely, comply with UK GDPR, and only use your data for the specific purpose for which it was shared.
In the event of a business sale, merger, or change of ownership, your personal data may be shared where necessary to complete the transaction.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting obligations. Retention periods are reviewed regularly.
Under UK GDPR, you have the right to:
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled unlawfully
You may browse our website without providing personal data. We collect aggregated, non-identifiable usage data to analyse website performance and improve our services.
Where personal data is collected through the website, it will be processed in accordance with this policy.
We may work with third parties to measure the effectiveness of advertising and promotional activity.
Cookies are small text files stored on your device when you visit a website. They help websites function correctly and improve user experience.
Types of Cookies We Use
We do not store personal data in cookies that can directly identify you.
Managing Cookies
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality, including the ability to complete online bookings
We may update this Privacy Policy from time to time. Any changes will be published on this page and, where appropriate, notified to you directly.
